Why Paintless Dent Repair?


In most cases, this procedure involves the use of specialized tools to apply pressure to the backside of the panel to remove surface imperfections. Damage may also be repaired by bonding a “tab” or other device to the exterior of the panel and pulling the dent from the topside. By using either of these techniques, the technician is able to restore panel appearance, thus eliminating the need for refinishing the panel’s surface area.


The PDR process is often used to repair hail damage or other similar dents that occur when an outer panel strikes (or is struck by) an object that has not compromised the finish of the panel. Since the outer finish of the panel has not been disturbed, it eliminates steps in the refinishing process and may allow for more timely repairs.


The ability to repair vehicles using PDR requires that the technician be able to access the backside of a dent.


PDR services are offered by a number of local and national companies that provide technical training and support to associated technicians. National companies may not have a local presence, but they often send “response teams” to areas where a large number of hail claims have been reported. These teams may work out of temporary locations, performing repairs until PDR services are no longer needed.


We believe it is to your benefit to have repairs completed by companies and repair facilities that have agreed to and follow the HailBids.com Paintless Dent Repair Agreement. If you have not selected a repairer and would like to receive multiple bids from local PDR technicians, Go to “Bid Request” now and you can start receiving bids in as little as a few minutes!


Filing My Claim

If you have hail damage from a recent storm, you should contact your insurance carrier’s claims office. Be prepared to provide the date and time in which the damage from the storm occurred. At the time of your initial call, you will receive a claim number. You will want to write this number down and store it somewhere safe for memory. This number will be how your insurance carrier will track your claim. Typically within a few days you will be assigned an adjuster who will contact you regarding a time and date for a hail damage inspection. The inspection will generally occur with a week or two of filing the claim.

Meeting The Adjuster

You will generally meet with your adjuster for your inspection as part of their service offering. The damage to your car will be evaluated to determine the costs of repair. They will go over each individual panel to determine if it can be repaired with paintless dent repair or conventional body shop methods. The estimate will indicate the cost to repair each individual panel and conclude with a total cost of repairs. YOU CAN HAVE YOUR ADJUSTER TO E-MAIL YOU THE ESTIMATE AND PICTURES.This estimate can be downloaded to our site (or simply take and download your own pictures of damage and estimate) so that prospective HailBids.com PDR Pros can review the evaluation and provide you with THEIR own estimate for repairs.

What Does My Insurance Paperwork Contain?

Your insurance paperwork is typically referred to as your Adjusters Estimate or Loss Estimate. This paperwork contains both an itemized list of work approved to be performed, and the cost or budget to perform the work. This initial budget and list of items may or may not be adequate to perform the job properly. It is best reviewed by a professional PDR contractor that specializes in insurance claims. Hailbids makes it easy for you to upload your insurance paperwork to assist our PDR Pros understand the job requirements and budget allowance so they can better assist you. Our PDR Pros can provide accurate online estimates and proposals based on the approved repairs provided by your adjuster. Many times, these repair costs can be completed for less than the insurance estimate. YOU GET TO KEEP THE MONEY DIFFERENCE !


Take Photos That Can Clearly Show The Hail Damage

Consider your car by its individual panels. It is best to take a picture of each panel that has damage (as well as ONE full shot for your listing). If your hail damaged vehicle is being estimated outside in the sun, try to take a picture from an angle with some sort of reflection on the surface (clouds, trees or building). In order to see dents the best, the car should be in the shade or inside. A proper reflection is also helpful to see all the hail dents.


See the example pictures below:

Keeping Your Personal Information Private: Uploading Your Insurance Claim

There may be some personal information on your insurance estimate you may or may not feel comfortable with showing. For your protection, there are very simple tips to not disclose ANYTHING you don’t want to; things like policy number or any personal info on the estimate SHOULD BE cropped out of the picture, covered up with another piece of paper, or blacked out. We just need the body of the estimate showing EACH panel to be repaired.


It is important to show the actual estimate and the numbers involved so that a more accurate “Bid to Repair” can be received. Your car has AREADY been seen in person by a trained professional, and their opinion as to the repair costs per panel and if the individual panels ARE repairable with PDR, is all information that will be used and evaluated by a HailBids.com PDR Pro to help SAVE YOU MORE MONEY!


Here is an example of what an uploaded Insurance Bid should look like: