Frequently Asked Questions

VEHICLE OWNER FAQS

How can I get repair bids for my car?

Click any orange button on the home page labeled “Get Bids Now” or select “Request a Bid” from the menu. Complete the form, upload photos of your vehicle, and upload your insurance estimate if available. You may also complete the self estimate section if you do not yet have an insurance quote. After entering your personal account details, your bid request will be automatically created and sent to PDR professionals in your area. You can expect to begin receiving bids within a few hours.

How much information do I need to provide?

The more detailed and accurate information you provide, the more precise your repair bids will be. Since it can be difficult to assess damage from photos alone, additional details such as a self estimate or insurance estimate are helpful in preparing an accurate repair bid.

How many bids can I receive?

You may receive up to five bids. The first five HailBids PDR professionals in your service area who respond will be available for you to review and select. If you receive fewer than five bids, it may be due to a limited number of HailBids technicians currently serving your area.

Can I edit my bid after submitting it? What if I need to add information I forgot?

No problem. Click the link at the top of the page labeled “My Bids.” Locate your bid, which is typically listed by your vehicle’s year, make, and model, then select “Edit.” Enter the new details, update any existing information, and click “Update” to save your changes.

How do I select a provider?

Click the green link labeled “Select” under “My Bids” in your profile area. This will notify the PDR professionals that you have chosen their bid.

What does PDR Pros stand for? How do I know they are available to repair my car?

PDR Pros stands for Paintless Dent Repair Professionals. HailBids professionals are available in your area to repair your vehicle. If a technician submits a bid, they are available locally to complete the repair in a timely manner.

Some HailBids PDR professionals travel across the United States to repair hail damage for large accounts. As a result, their profile may list a different home state, but they will only submit a bid if they are currently serving your area.

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PDR TECHNICIAN FAQS

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How do I sign up to bid on projects?

Click any link labeled “PDR Signup.” Enter your company information, pay the membership fee, and you will be ready to bid on projects in your state.

How does the yearly membership work?

You select the state where you want to receive leads. For example, if you choose Oklahoma, you will be notified of every bid request submitted from that state and can place bids accordingly.

How can I bid on projects outside the state I selected when I signed up for my membership?

Go to your profile page and select “Manage Subscriptions.” Click the link labeled “Purchase Additional Subscription” and choose the state where you would like to receive bid request leads. After completing your purchase, you will be able to bid on projects in that state as well.

How do I know when there are new bids?

Whenever a new bid request is submitted in one of the states included in your membership, you will receive an email notification with the basic project details.

How do I get paid for the jobs?

Once a client selects you as their chosen provider, you will need to arrange payment directly with them. There are no hidden fees or percentage charges. The entire agreement is yours.

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